Learning &
Development

Helping frontline employees upskill and reskill on the job through modern, on-demand learning platforms.

Woman employee learning on a tablet with a quiz and levels achieved

Some of our work:

An on-demand training platform for a quick service restaurant that went from idea to MVP in 9 weeks.
A chatbot-enabled knowledge base that has answered over 8M questions while reducing time spent on repetitive tasks by 40%.
A learning management system that has upskilled over 1M retail associates and has saved more than $15M in licensing fees.

Training Platform for a Quick Service Restaurant Chain

The Challenge

A quick serve restaurant chain that highly values their employee training needed a new learning system that integrated training plans, while also providing quick access to operational procedures in a fast-paced environment. The company already had a Learning Management System (LMS) in place, but felt constrained by its limitations. They needed to prove out the need for a more custom solution quickly.

The Solution

A RevUnit team partnered with the client to pilot a MVP (Minimum Viable Product). In just nine weeks, the product went from an idea to a live app in 15 restaurants. By putting the product in the wild, we learned quickly that employees wouldn’t have much time to spend with the application when a meal rush hit.

The pilot learning platform we created allowed users access to training and operational procedures without the barrier of logging in — increasing productivity with quick access to job-relevant information.

From idea to prototype in just

9 Weeks
Tablet and mobile phone with employee training checklist application
Mobile phone with chat bot messaging user interface

Chat Bot Enabled Knowledge Base for Retail Associates

The Challenge

A large warehouse retailer needed a way to integrate learning and knowledge access into the daily activities of employees. In their retail environment, they have employees all over the floor — each with long to-do lists and frequent interruptions. This is compounded by the fact that the help might be 50 yards away. Our client needed an easy way to provide the exact information needed to this employee in their precise moment of need. 

The Solution

To solve this challenge, we built a chatbot — an AI-powered virtual assistant that sits on top of a vast employee knowledge base. All employees have to do is pick up their device and ask a question — seconds later, the answer is provided. And they’ve asked a lot of questions: eight million to date. This tool helped the client improve productivity, increase associate time on the floor with customers, and integrate learning into the daily activities of their employees.

Reduced time to complete one repetitive task by

40%

Learning Management System for a Worldwide Retailer

The Challenge

A worldwide retailer needed to modernize their employee development and assessment system — which was paper-based at the time. The administrative staff was spending more time trying to create and manage content than they were actually training the associates. The organization needed a way to easily manage content, identify advancing associates through assessments, and engage their students.

The Solution

A RevUnit team worked closely with the client to deliver a robust, scalable learning management system (LMS) with customized teaching and assessments to more than one million users across 150+ locations. The platform digitally transformed the student and administrative experience for learning management, moving away from the paper-based system. 

It has become the largest training system ever deployed outside of the U.S. military with 140k students per month, and ended up saving the enterprise $15 million in licensing fees.

1M Associates

Have been trained to date

Tablet with learning management system user interface

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Case Studies

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Our clients include:

Your work should challenge you. Your workplace technology shouldn’t.
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