See how we worked with one client to quickly create a new training platform that helped employees upskill while on the (fast-paced) job.
See how we worked with one large box retailer to create a chat-bot enabled knowledge base to help employees learn while on the floor.
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A quick serve restaurant chain that highly values their employee training needed a new learning system that integrated training plans, while also providing quick access to operational procedures in a fast-paced environment. The company already had a Learning Management System (LMS) in place, but felt constrained by its limitations. They needed to prove out the need for a more custom solution quickly.
A RevUnit team partnered with the client to pilot a MVP (Minimum Viable Product). In just nine weeks, the product went from an idea to a live app in 15 restaurants. By putting the product in the wild, we learned quickly that employees wouldn’t have much time to spend with the application when a meal rush hit.
The pilot learning platform we created allowed users access to training and operational procedures without the barrier of logging in — increasing productivity with quick access to job-relevant information.
A large warehouse retailer needed a way to integrate learning and knowledge access into the daily activities of employees. In their retail environment, they have employees all over the floor — each with long to-do lists and frequent interruptions. This is compounded by the fact that the help might be 50 yards away. Our client needed an easy way to provide the exact information needed to this employee in their precise moment of need.
To solve this challenge, we built a chatbot — an AI-powered virtual assistant that sits on top of a vast employee knowledge base. All employees have to do is pick up their device and ask a question — seconds later, the answer is provided. And they’ve asked a lot of questions: eight million to date. This tool helped the client improve productivity, increase associate time on the floor with customers, and integrate learning into the daily activities of their employees.
Three key focus areas every leader should be thinking about right now in order to rebound and build momentum heading into summer 2020.