Digital Twin Webinar: Understanding the Retail Analytics Glow-Up
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Identify missed opportunities and usability breakdowns
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Pinpoint objective, validated improvements you can start making to your product immediately. Through heuristic, usability, and task/action evaluations, as well as user and stakeholder research, we’ll create a prioritized list of actions you should take — ranked by severity.
You’ll leave this audit with a clear understanding of what you can do to improve your UX, and how it will impact your product goals.
Remove friction
Not sure why no one is using your tool, or whether they are using it as intended? We can help you identify where users are getting caught and how to solve it.
Identify opportunities
We'll go beyond the screens you have today and provide you with new features or improvements you could add to make your product more powerful.
Decrease user drop-off
Users may be abandoning your tool for simple reasons, like a button not being visibly apparent, or for complex reasons, like confusion over where they are in a process.
User Experience Audit
4-week service
4 focus areas*
UX audit report
User feedback report
Recommended action plan
Suggested roadmap
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Data Visualization Audit
Our data visualization experts evaluate the usability and usefulness of your existing visualizations.
+ 2 weeks
Cognitive Walkthrough
Identify areas that derail users with a Real User Cognitive Walkthrough Report.
+ 1 week
Competitive Analysis
We’ll perform micro ux audits on other services to find gaps in the competition, assess their reviews, feature gaps, tactics, and pricing.
+ 2 weeks
Additional Focus Areas
Add two more assessment areas into your UX audit package.
+ 2 weeks
We start every engagement by making sure everyone is aligned to the high-level business objectives for the tool or software we will be evaluating. We will also access the systems and identify focus areas at this time.
Through stakeholder research and analysis, and further evaluation of the tool, we will better understand the environment in which the tool is being used.
We'll then interview a set of users based on our primary personas to understand their goals and get qualitative feedback on the challenges they face within the tool.
Using heuristic and usability evaluations, our team of design researchers will identify issues, then rate them on a severity scale to help you understand which are most important to resolve first.
After conducting the research, our experts will synthesize the work into a high-level report and deep-dive artifacts so you will know exactly what to fix, how — and which will make the most impact.
Want to learn more?
Get a pricing sheet for our audit service. Then get detailed recommendations on an improved UX for your tool or application — from experts who have built some of the most highly-adopted tools at the world's largest companies.
What every leader and data practitioner should be thinking about right now in order to develop their skills and “level-up” their data visualization game.
Several unique facets to enterprise UX you should keep in mind as you design software tools for employees.
How a centralized assortment tool paired with predictive analytics leads to delighted consumers and stocked shelves.
